Friday, 12 March 2021

Hi,
I just wanted to pass on some feedback about your team member Justin. He is simply amazing. He came to install a kitchen blind but it had a mark on it that he couldn’t fix so had to take it back and wait for a replacement.He was so apologetic and was very sincere about it which just goes to show how much he actually cares about his customers. Such a friendly guy and we will definitely be recommending him! Please pass on our feedback!

Emma & Brent

Monday, 4 February 2019

Hi,
Good afternoon,
I wanted to get in touch to provide some feedback on the screen door I had installed today. Jordie came out and I’d like recognise how respectful, well-mannered and knowledgeable he was. It was a pleasure to have someone so competent and professional working at my house. He is an asset to your company and my door looks great!

Fay

Wednesday, 11 March 2020

Hi,
I am delighted to say that my Verishades have been fitted.I am rapt with the end result. So glad I researched and perused the product and found a local supplier. Sunbury Blinds and Blinds have been amazing.The product is superb….the fitters Jordie and Brian were so efficient and friendly. Darrell who measured and quoted, was so helpful and his meticulous eye for detail have resulted in a perfect fit.

Thank you so much.

Wednesday, 16 December 2020

Hello Team,
Thanks again for your great products and service. Jordie did a great job installing our blinds as well servicing a sticky door latch with no fuss. This is the third time we have bought products from your company, on each occasion you have supplied great products and installed them on time, with good friendly service. Thanks to all your team. Merry Christmas.

Paul and Kerry

Mon, 18 Nov. 2019

Dear all
Wow! It’s been such a huge pleasure from start of getting a quote to paying and installation of new security door. Such delightful wonderful service means so much after stress been under. You ALL have restored faith in beautiful helpful people especially in Sunbury.Ps was doubting. A BIG thank you and you all deserve to be nominated for local business awards. Blessings.

Tracey S

Tuesday, 24 March 2020

Hi, Just confirming my order of the screen door and just also wanted to say how lovely we found Darrell and the lady on the phone, I’m so sorry I forgot your name!! We actually cancelled the other place to come and give us a quote because of how good your customer service is! Thanks again.

Cindy and Shannon

Tuesday, 24 March 2020

Good afternoon, I have just had my screens and flywire doors installed by Jordie and I wanted to let you know that I am extremely pleased with the total service supplied by SSB.
I actually called your company for a quote, by mistake, thinking that I was calling another business that had installed a new sliding door for me.This turned out to be the best mistake I could make.
From my first contact with your firm which was a lovely young lady (whose name I can’t remember) to Darryl for measuring and quote and then Jordie for the installation I cannot speak highly enough of them all.
Totally professional, polite, obliging, service was outstanding, and I thank you all for making it a pleasure to deal with you.
AND, the screens and doors are fantastic!
Please feel free to use my email in any marketing that you undertake.

Pauline G

Wednesday 14th April 2021

Thanks Mariane,
We are thrilled with the blinds – they look fantastic!
Thanks very much to Daryl for the measure and quote and to Jordie for installing them. They both did a fantastic job and we’re really happy with the outcome!
Please pass on our thanks and appreciation. Kind regards.

Jackie G

Tuesday, 05 September 2023
I just wanted to send a quick email with some feedback in regards to our recent purchase. I would like to commend everyone we had dealings with. All were very professional and helpful and a pleasure to deal with. The quotation and sales process were easy and as advised. In particular, the young man who installed and returned soon after to check on an installation issue we had (Justin?) was an absolute pleasure to deal with and extremely pleasant and helpful. He is an asset to your company. In addition, I feel like this is your companies culture, so thank you. I would absolutely recommend your company as it was recommended to me. Unfortunately in this day and age I find that good customer service is definitely no longer the norm but the exception and when once we would jump up and down over bad customer service being the exception, I’ve personally turned my thinking around to expect and deal with terrible or average customer service as it comes and like to point out or acknowledge good customer service. So again thank you, it was a pleasure and also very happy with the product.

Linda
Thursday 8th April 2021

Hi Mariane,
The boys did a great job this morning with the rumpus blind installation. They look great! Love the automation 😊! Thank you so much!

Greg U